CloudMindMaps Support

Help with CloudMindMaps on the web, in Microsoft Teams, and in Word, Excel, or PowerPoint.

Microsoft Teams

1. Open the CloudMindMaps personal tab or add it to a team or group chat.
2. Select Sign in with Microsoft and approve basic profile access.
3. Create a mind map, then use your gallery to reopen or share it.

If the tab does not load, reopen it in Teams and confirm that third-party cookies and pop-ups are allowed for Microsoft sign-in.

Word, Excel, and PowerPoint

1. Sign in at cloudmindmaps.app.
2. Open Account → API keys, create a key, and copy it.
3. Open the CloudMindMaps task pane, paste the key, and select Generate mind map.
4. When processing finishes, select Open mind map.

The API key connects the Office add-in to your own CloudMindMaps account. You can revoke it at any time from the account page.

Common fixes

• API key rejected: generate a new key from your account and replace the saved key in the Office task pane.
• Microsoft sign-in does not open: allow pop-ups for CloudMindMaps and retry.
• A map is missing: make sure you are signed in with the same account used to create it.